All Systems Operational
EU West Region Operational
90 days ago
99.99 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Message Routing Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.97 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
AWS server hosting Operational
AWS Message passing Operational
US East region Operational
90 days ago
99.99 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Message Routing Operational
90 days ago
100.0 % uptime
Today
Bot Operational
90 days ago
99.97 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
AWS server hosting Operational
AWS Message passing Operational
SMS/WhatsApp Operational
Phone numbers ? Operational
Message delivery Operational
Email Operational
Inbound email processing Operational
Outbound Delivery Operational
Support Operational
Gecko support app ? Operational
Support message delivery Operational
Web support messenger ? Operational
Mobile support messenger ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - This incident has been resolved.
Jul 22, 16:53 UTC
Update - IBM have confirmed they are seeing services recover and Bots are now responding without issue.
Jul 22, 16:52 UTC
Update - No update from IBM yet but bots have started responding again now, we will continue to monitor the incident.
Jul 22, 16:47 UTC
Investigating - IBM have a major outage which is causing Chat Bots to fail to respond or train.
https://cloud.ibm.com/status/?item=INC4100819

We will follow the incident and update here when there is any progress
Jul 22, 16:24 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.