Scheduled Database Upgrade - US Region

Scheduled Maintenance Report for GeckoChat

Completed

The scheduled maintenance has been completed.

Posted Dec 24, 2021 - 09:36 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Dec 24, 2021 - 09:34 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 24, 2021 - 09:02 UTC

Scheduled

We will be performing a series of upgrades to our database which will result in improved system-wide performance.

For customers located in the North America region, Gecko Chat will be temporarily offline during this maintenance window.

We will update our status page when normal service is resumed.

Posted Dec 23, 2021 - 11:19 UTC

This scheduled maintenance affected: SMS/WhatsApp (Phone numbers, Message delivery), Email (Inbound email processing, Outbound Delivery), and US East region (Web, API, Message Routing, Bot, Integrations, AWS Message passing).